
Repair a stone chip or replace the glass?
Size, position, edge distance and impact pattern: four factors that shape the professional assessment.
Read moreESCHBORN · FRANKFURT · RHEIN-MAIN
Even a small glass defect raises immediate questions: is the windshield safe, can it be repaired, and what information is needed? AUTOGLAS ESCHBORN makes the next step straightforward. Describe the damage, provide your vehicle and location, and choose the most direct way to get in touch – without complicated forms or unsupported promises.
Select the closest match. This guidance does not replace an inspection, but it shows which details are useful now.

01 / CHECK
Select the closest match. This guidance does not replace an inspection, but it shows which details are useful now.
Take a close-up with a size reference and a full-glass photo. Include the position, vehicle model and year to help assess whether stone chip repair may be suitable.
Do not apply improvised tape or resin within the driver’s view. Send the vehicle details, damage photos and location so replacement can be prepared appropriately.
A full photo and a close-up help with the initial assessment. Add the registration document or VIN and the vehicle location. You do not need to make the technical decision yourself.
Contact02 / SERVICE
Not every chip can be repaired, and not every crack follows the same process. Our service pages explain the factors involved – from damage position to the camera behind the windshield.
03 / ABLAUF
Show the damage — Send an overview and a close-up, adding the vehicle, model year and location.
Clarify the options — Repair and replacement are assessed according to damage type, position and vehicle technology.
Agree the location — The actual vehicle location and on-site conditions are discussed before the appointment.
04 / REGION
From Eschborn and Frankfurt through the Taunus to Mainz, Wiesbaden, Darmstadt and Hanau: location pages provide distinct local guidance and reporting advice.
Service areas
05 / WISSEN

Size, position, edge distance and impact pattern: four factors that shape the professional assessment.
Read more
Why modern driver assistance systems need special attention after glass replacement.
Read more
Claim number, excess and approved repairers: prepare the insurance conversation.
Read more06 / PARTNER
AUTOGLAS ESCHBORN is an official partner of the automotive platform schnellehilfe-kfz.de, connecting auto glass with a regional network for other vehicle topics.
schnellehilfe-kfz.de
07 / FAQ
No. Size, shape, position, edge distance and contamination all matter. Damage in the relevant field of vision or extended cracks may require replacement. Photos help preparation; the final decision requires a professional vehicle inspection.
The make, model, year, damage position and service location are useful. The VIN helps identify the correct glass. Mention any known driver assistance equipment as well.
That depends on your policy, the damage type and your excess. Check your documents and prepare the claim information. No blanket coverage or waiver of excess is promised.
Road safety depends on its size, position and effect on visibility. Avoid stress and temperature shocks and arrange an inspection promptly. Do not continue driving if visibility is significantly impaired.